WHO WE ARE
For seven years, Loom™ has continued to hold a leading position in the online sales market. Our constant specialization is focused on the sole purpose of ensuring the complete satisfaction of our customers. Please feel free to join a community of over 1,400 people who have chosen to buy from us and remained completely satisfied.
WHAT SETS US APART
Over a period of 7 years, we recorded that more than 93% of our customers were satisfied with the product they purchased, and more than 70% of them expressed their intention to make further purchases from our extensive catalog.
24/7 CUSTOMER SUPPORT
We have a dedicated service and support team for all our clients. If you have any questions or needs, please do not hesitate to contact us!
MADE QUICK AND EASY
If your order did not meet your expectations or you encountered any issues, don't worry. Our return and exchange policy is simple and designed especially for you. Every customer is a VIP to us, so just contact us for instructions on how to proceed for a quick and uncomplicated return.
GUARANTEES
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Quick and Easy Returns
We guarantee an easy and no-cost return process within 14 days of purchase.
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Leader in the Italian Market
The ideal Online Store to buy products that can transform your life.
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24-hour assistance
We are available to assist you at any time, 24 hours a day, seven days a week. Please do not hesitate to contact us with any problem-we are here to help you
FAQ's
What is the delivery time?
Fast and efficient delivery is a priority.Our shipments leave and are delivered within 24 business hours depending on the area.
How do I track my shipment?
You will receive a tracking code once the package is shipped and can track every step of the shipment.
What does the SATISFACTION or REFUND guarantee consist of?
The Warranty has a duration of 30 days. If for any reason, once your order is delivered, you are not satisfied with the product you can return it and you will be fully refunded.
Do you still have questions?
If you have questions about the product, payments, or anything else, write to us using the contact form.
NEWSLETTER
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